buying for trade secrets

Recently I have been experiencing quite a few buyers who are purchasing my items to gain some inside knowledge to my success! I think they are under some sort of delusion that if they can just look at one of my items there were be a hidden secret that exposes it all. How do I know this you may ask? Well, they seem to receive the item, realize that it is a top quality item at a great price but nothing magical about it. So then I receive a message, a very rude and insulting one stating that they want a full refund. They state all sorts of lies about my claims and proceed to demand a refund.

Well, it does make me kinda laugh because if you go back and look at their feedback history and do a little research it all becomes quite clear who and why they are upset. No inside trade secrets were provided at all--lol. So they have wasted their time and money, let alone their own

delusional disappointment. Then what makes matters worse is when I reply in a professional and kind manner, stating that if they return the items to me in excellent, unused condition then I would be more then happy to refund the cost of the items-- WHAT? I did not throw insults back at them, I did not stoup to their level-- how irritating------- oh you gotta love it.

But I am on to each and every one of you and yes, I am watching and possibly waiting too :)

Now on another subject:

Bought some lovely new fabrics that should hit my shop sometime this week!

Here is a look at an adorable owl fabric -- too cute imo